My Piece of Dell: This pretty much sums it up

Wednesday, April 9, 2008

This pretty much sums it up

Since none of the windows updaters worked and they couldn't figure out why, the folks at Dell decided that instead of giving me a different Piece of Dell that actually works, they would help me manually download and install the updates that I need. This process of following the links they gave me and the steps to install them produced the best error message I have ever seen:

1 comment:

Fliggy02 said...: I just wiped away tears of laughter, and verbally thanked (and petted) my Macbook. I also let it know, in that sweet, menacingly under-toned way, that if it EVER contemplates behavior of Dell nature, I will personally smash it with a hammer. It just hummed, and happily drifted into sleep mode as I brushed my teeth...

Miss you! I hope everything outside of your Piece of Dell is going smoothly. : ); April 10, 2008 at 8:18 AM

Post a Comment

Start Here!

About a year ago I purchased a new Inspiron 1501 laptop from Dell (see post entitled: What was I thinking?). It has a problem: It doesn't work.

It does all kinds of strange things; pretty much anything except work the way it should. It freezes in random places (like the cpu-hogging control panel); gives me strange error messages, some of which I've posted here; takes at least a minute to come back from screen saver; flashes strangely on and off while trying to come back from sleep mode; can't handle playing a Youtube video all the way through (its not the internet connection); and an assortment of other strange activities.

I bought a 3 year come-to-your-house-the-next-day -and-fix-it warranty which, by the way, is a total scam. I've called Dell several times and spent hours on the phone. Their answer to any problem I have is, "Oh, it's a software issue. Your warranty only covers hardware. You're going to have to backup all of your personal data and reinstall Vista."

The thing has never worked right and all they can tell me is that it's a software issue; The software they sold to me as a bundle with their product! I finally went ahead and reinstalled Vista and guess what, it still doesn't work right. What they need to do is give me what I paid for - a laptop that works.

Please read (start at the bottom), comment, and pass this along. Spread the word and keep any unsuspecting victim from buying what I so affectionately call a Piece of Dell.

My Piece of Dell

Wednesday, April 9, 2008

This pretty much sums it up

1 comment:

About Me

Blog Archive